FAQs

A: We offer a wide range of Durable Medical Equipment, please see our standard products.

A: Yes, we pride ourselves on offering the most durable products on the market and our unmatched warranty is a commitment to manufacture products that will not break and will provide the user with a reliable mobility system.

A: We offer a lifetime warranty on all of our wheelchair base frames and a 5-year 100% no-questions-asked warranty on all Gunnell-designed and manufactured parts.

A: For standard products without customization, we can normally get it shipped to you in two weeks from the placement of your purchase order. Customized products generally require longer times to produce, stated when you received your quote.

A: Yes, we make our chairs to accept most seating systems.

A: We make our chairs to be very adjustable in order to minimize the need for additional chair purchases due to patient changes or growth. See our line of Pediatric, Adult and Bariatric wheelchairs listed along the top of your screen or under the “Models” link.

A: Platform chairs are a product that we have developed through the years by listening to our customers. The need for a bed or gurney has always been there, but to be able to provide tilt-in-space, recline, and leg rests similar to that provided on wheelchairs has not been available.

A: We offer a large line of Durable Medical Products, but we pride ourselves on having the ability to build your custom designs from the ground up. We invite you to feel free to ask about any situation that you may need to address, as we are willing to create seemingly impossible products with the same durability that we provide on our standard line of products. If you are having trouble finding a certain type of product, we at Gunnell have many resources to be able to help you find what you are looking for and may be able to help come up with a solution that will solve the challenge that you may have.

A: We pride ourselves on a short delivery time on all of our products. There is a different process in place to deal with custom products and depending on the difficulty a custom product can take longer to produce than other similar products. Our quote will include an estimated lead time from purchase order placement.

A: Yes!

A: Yes, many times people will contact us with a challenge that they don’t quite know how to resolve. We can help you by creating the product that you need.

A: Depending on the seat width setting, add 5.5 inches for 12-inch wheels and 7 inches for 20- and 24-inch wheels.

A: Yes, we use 10 mm shaft collars to limit the posterior tilt infinitely within the available 55-degree tilt range.

A: Yes.

A: Seat depth, chair width, rear wheel, forward to aft adjustment, seat-to-floor height, and push handle height adjustments are all standard items on the Rehab TNT.

A: Yes, we will do just about any custom modification that you need.

A: We offer 19 available frame colors to choose from. Please see Colors by clicking on the “Order Forms” link at the top of the page.

A: The Rehab TNT has a welded, all-steel frame.

A: Our wheelchairs are equipped with a heavy duty package as standard construction that can support up to 500 pounds.

A: The first 5 numbers are your invoice number and the numbers after the dash are the month and year that it was built.